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California Office of the Patient Advocate
“I had my first MRI. I was ignorant to the difference between my prior CT scans and an MRI scan. I was very nervous of the tight space and Teresa Childers was assigned to my MRI. I expressed my angst and my ignorance of the situation with her. Teresa was very calming and patient with me and took the time to explain the process to me with a suggestion of how to proceed in a way that helped calm me. I know this may seem insignificant to whoever is reading this, but I would not take the time to write this if it wasn’t significant to me. I was alone and felt overwhelmed and fear of anxiety. I want to express my appreciation to Teresa for her professionalism and caring bedside manner.”
“I have been seeing Dr. Bernstein for 16 years and I have always been very happy with his attention and care. He gets 5 stars.”
“I love the customer service I got from Cardiology. They made me feel comfortable from start to finish. Scott and Suzanne were the ones that attended me with care. Thank you!”
“Dr. Stuart Segal was very professional and kind. He was thorough in reviewing my medical history and examination. Dr. Segal took the extra time to explain the disease process of arthritis and the possible best choices of treatment available to me. He also completely answered every question that I presented to him. I left his office feeling extremely confident of his professional expertise. He made me feel as if he was not only concerned about me as a patient, but as a human being as well.”
“Sansum rocks. Great docs and staff, friendly, very accessible and highest quality care. I've been scolded at, ignored, treated like a hypochondriac, and gotten terrible care elsewhere. Never, ever had a problem at any of the Sansum clinics! I had a really serious problem 2 months ago. Got in to see 4 specialists and traded emails with another all within just a few days! Special kudos to Drs Berger, Young, and Fante! First class and great attitudes.”