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California Office of the Patient Advocate
“Thank you Dr. Davis for your fine service, compassionate care and encouragement along the way. ”
“Dr. John Sim was a great help. He went out of his way for me! Thank you!”
“As usual, everybody I dealt with was cordial and professional. I would like to especially mention Cheryl, who makes you feel at ease and explains what to expect when you check in for your surgery.”
“Wow! Thank you so much for the prompt, very personable care. I showed up early and you were able to accommodate me. Everyone was friendly, kind and competent! Thank you!”
“I had my first MRI. I was ignorant to the difference between my prior CT scans and an MRI scan. I was very nervous of the tight space and Teresa Childers was assigned to my MRI. I expressed my angst and my ignorance of the situation with her. Teresa was very calming and patient with me and took the time to explain the process to me with a suggestion of how to proceed in a way that helped calm me. I know this may seem insignificant to whoever is reading this, but I would not take the time to write this if it wasn’t significant to me. I was alone and felt overwhelmed and fear of anxiety. I want to express my appreciation to Teresa for her professionalism and caring bedside manner.”